data.consumerreports.orgConsumer Reports Data Intelligence

CLIENT PORTAL Solutions CR Data Intelligence delivers consumer-driven data insights from CR’s rigorous and trusted research, testing, and surveys and Advisory services to industry experts, including manufacturers, regulators, and researchers. Auto Road Test Insights Reliability Insights Satisfaction Drivers Auto Advisory Services ADAS Survey Data AppliancesElectronics Lab Test Insights Reliability Insights Satisfaction Drivers Solutions Overview Our Offering Our Data Sets Use Cases Menu Auto Road Test Insights Reliability Insights Satisfaction Drivers Auto Advisory Services ADAS Survey Data AppliancesElectronics Lab Test Insights Reliability Insights Satisfaction Drivers Solutions Overview Our Offering Our Data Sets Use Cases Request a Demo Rating Methods Ratings methods vary by product category but typically share the same key criteria — safety considerations, product performance, and where applicable, longer-term reliability and owner satisfaction, data security and privacy. Rating Methods Overall Rating Criteria Auto Appliances and Electronics FAQ Rating Resources Test Protocols Rating Webinars Other Resources Menu Rating Methods Overall Rating Criteria Auto Appliances and Electronics FAQ Rating Resources Test Protocols Rating Webinars Other Resources Request a Demo InsightsImpact About Contact Intelligence for a Better Marketplace CR Data Intelligence delivers consumer-driven data insights from CR’s rigorous and trusted research, testing, and surveys to industry experts, including manufacturers, regulators, and researchers. The goal: to inform the design and development of products, standards, and policies to better prioritize consumer safety, security, performance, and quality. Discover Our Solutions Autos Survey data on over 300K vehicles Appliances Offerings in 22 categories Electronics 500K survey responses analyzed Data Millions of expert and consumer data points help inform and reinforce decisions. Insights Our insights intersect consumer needs with safety and reliability. Learn MoreSolutions Together, we are working to improve products and services for consumers. Learn MoreCreating a Consumer-Driven Marketplace ResearchersRegulators Advance consumer-first standards, policies, and laws with unique data-driven insights. Read More Learn what consumers value. Our consumer-driven data insights help you identify what matters to consumers, how behaviors are changing, and what trends to anticipate. Fill critical knowledge gaps. From safety and product performance to consumer sentiment and preference, CR insights are trustworthy building blocks. Foster fairness and transparency. CR’s independence and expertise can inform your efforts to create a safer, fairer, more transparent marketplace. EngineersProduct Designers Better serve consumers by creating higher-quality, safer, better-performing products. Read More Gain consumer-driven insights. Get a consumer-first perspective on safety, reliability, and satisfaction, as well as competitive product performance. Leverage an independent data source. Inform decisions with our unique consumer-driven data sets and insights drawn from CR’s unrivaled testing expertise. Understand CR’s testing analysis. Improve offerings and deliver the best product for consumers with more specialized test data, trends, and competitive benchmarks. Trusted, Independent Data CR independently tests thousands of products and services in our labs each year and surveys hundreds of thousands of consumers about their experiences with products and services. This same data that powers our unbiased ratings and reviews for consumers is the foundation of our unique consumer-driven data solutions and insights drawn from CR’s unrivaled testing expertise. DRIVE INCREMENTAL IMPROVEMENT Competitive Benchmarking Identify opportunities and gaps to best in class and industry median. Validate internal testing and supplement competitive analysis. Request a Demo BETTER INFORM DECISIONS Unpublished Data Gain deeper understanding and context behind CR’s evaluations and priorities with access to unpublished testing data and interactive data visualization tools. Request a Demo MEET MARKET NEEDS Consumer Insights Validate product quality and safety priorities based on consumer reported problem areas, satisfaction factors, and consumer verbatims. Request a Demo Dashboards and Downloadable Data Discover More Solutions How Our Data Are Being Used More granular testing measurements and competitive data revealed key areas for product improvement compared to the category leader. John Doe Designer CR's consumer-reported problem areas were compared to customer call center and warranty data. Alignment between these sources helped the manufacturer meet the needs of the consumer. John Doe Designer View More Use Cases Featured InsightsResources Autos January 2024 Consumer Perceptions of ADAS: 2022 Survey Trending Report READ THE REPORT View all Insights HomeGarden August 2023 Lawn Mowers and Tractors DOWNLOAD TEST PROTOCOL Autos November 2023 CR 2023 Auto Ratings Update WATCH RATINGS WEBINAR View all Rating Resources Follow Us on LinkedIn LinkedIn Menu Member Support Contact Us Account Settings What is Membership? Make a Donation Newsletter Give a Gift AboutCareer Opportunities Media Room Advocacy Data Intelligence CR Recommended Program Digital Lab Product Reviews Appliances Babies and Kids Cars Electronics Health HomeGarden Money A-Z Index MagazinesBooks Current Issue CR Digital Archive 5 Year Index CR Store More Video en Español Canada Extra Report a Safety Problem Give a Confidential News Tip Buy a New Car Buy a Used Car Donate Privacy Policy | User Agreement | Ad Choices @ 2021 Consumer Reports, Inc. Member Support Contact Us Account Settings What is Membership? Make A Donation Newsletters Give a Gift AboutCareer Opportunities Media Room Advocacy Data Intelligence CR Recommended Program Digital Lab Product Reviews Appliances BabiesKids Cars Electronics Health HomeGarden Money A-Z Index MagazinesBooks Current Issue CR Digital Archive 5 Year Index CR Store More Video en Español Report a Safety Problem Give a Confidential News Tip Buy a New Car Buy a Used Car Donate Privacy Policy User Agreement Ad Choices @ 2024 Consumer Reports, Inc. Tell Us About Yourself Notice: JavaScript is required for this content. × Tell Us About Yourself Notice: JavaScript is required for this content. × Tell Us About Yourself Notice: JavaScript is required for this content. × Tell Us About Yourself Notice: JavaScript is required for this content....